Store Manager responsible for overseeing operations and team development at ONLY & SONS retail shop in Ravensburg, ensuring effective merchandising and sales management.
About the role
- Account Service Manager Sr. at Elevance Health managing major accounts. Leading strategic planning and providing advanced account management against contractual obligations.
Responsibilities
- Provides strategic planning and account management for large accounts
- Directs and manages administration of contractual requirements and obligations
- Manages new and renewal implementation processes for accounts
- Interfaces with operations for smooth service delivery
- Maintains ongoing account relationships at multiple levels in the customer organization
- Makes recommendations for improvements to meet customers' expectations
- Develops implementation processes and manages reporting processes for client retention and satisfaction
- Provides on-site and off-site account management
- Interprets plan design, researches and resolves inquiries, claims, benefits and enrollment issues
- Presents utilization and benefit reporting to broker and client
- Coordinates open enrollment meetings, renewal processes and training sessions
- Participates in efforts to support standardization across accounts
- Works in multi-disciplinary teams for product and operational enhancements
- Provides guidance to less experienced account service managers
- Makes routine account visits
Requirements
- Requires a BA/BS
- Minimum of 5 years of experience managing business operations and/or customer relationships
- Combination of education and experience equivalent background preferred
- Insurance experience preferred
- TPA experience preferred
- Account Management experience preferred
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Paid Time Off
- Medical, dental, vision benefits
- Short and long term disability benefits
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
Job title
Job type
Experience level
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Degree requirement
Location requirements
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