Organisational Change Consultant supporting digital health transformation for Defence. Leading change management activities in collaboration with stakeholders to ensure successful system adoption.
About the role
- Behavioral Health EAP Consultant providing 24/7 Behavioral Health and Employee Assistance services. Engaging with up to 10 million lives through crisis intervention and support services.
Responsibilities
- Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services
- Receives client request, assesses situation, determines appropriate course of action
- Provides telephone and or on-site support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s)
- Manages Critical Incident Stress Debriefing requests
- Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan
- Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system
Requirements
- Requires a HS diploma or equivalent
- Minimum of 3 years of direct psychiatric and/or substance abuse experience
- Current unrestricted license such as (but not limited to) LPC (as allowed by applicable state laws), LCSW, LMSW, LMFT, LMHC, or Licensed Professional Counselor, in applicable state(s) required
- MA/MS preferred
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Paid holidays
- Paid Time Off
- Short and long term disability benefits
- Life insurance
- Wellness programs
- Financial education resources
Job title
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