Physical Security Technology Manager responsible for administering and optimizing security technology platforms at Dominium. Engaging in multiple locations to enhance system performance and reliability.
Responsibilities
Administers and maintains enterprise security technology platforms, including Johnson Controls ExacqVision CCTV systems, Salto Systems electronic access control, and Tyco Kantech callbox technologies, ensuring system reliability and integrity
Serves as the primary subject matter expert (SME) for CCTV, access control, and callbox technologies, providing technical expertise, troubleshooting support, and best-practice guidance
Establishes and maintains system configuration standards to ensure consistent deployment, performance, and security across all locations
Provides technical guidance to project managers, integrators, and operational teams on system design, hardware specifications, approved configurations, and installation procedures
Partners with executive, regional, and site stakeholders to ensure security technology solutions align with organizational standards, operational needs, and compliance requirements
Collaborates with vendors and technology integrators to support system implementations, maintain platform performance, and ensure alignment with established standards and the future technology roadmap
Supports IT and Security Operations Center (SOC) teams in understanding, operating, and optimizing security technology platforms
Assists with troubleshooting and resolving system issues, including providing escalation support for complex or high-impact incidents
Maintains and updates security technology documentation, including system standards, procedures, configuration guidelines, and training materials
Participates in system lifecycle management activities, including upgrades, enhancements, integrations, and technology refresh initiatives
Supports security technology improvement initiatives, including compliance reviews, system audits, and evaluation of new or emerging technologies
Other duties as assigned by manager
Requirements
Associate’s degree in Information Technology, Security, or a related field or an equivalent combination of education and experience
CPTED certification preferred
Three to five years of experience administering Johnson Controls ExacqVision, including system configuration, operation, maintenance, and troubleshooting
Three to five years of hands-on experience installing, configuring, and troubleshooting electronic access control systems, including Salto Systems and Tyco Kantech hardware such as readers, locks, panels, callboxes, and cabling
Experience supporting security operations across multiple, geographically dispersed locations
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
Excellent communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders
Experience with Salto Systems, Tyco Kantech, or comparable enterprise access control systems
Benefits
Competitive salary
Incentive bonus program
Training and development programs
Career growth opportunities
Community volunteer and outreach programs
Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; Short and Long-Term Disability insurance
Medical, Dental and Vision coverage with optional Health Savings Accounts
Medical and Dependent Care Flexible Spending Accounts
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