Backend Developer for a major Latin American investment bank. Collaborating on investment capital and asset management systems in a hybrid role based in São Paulo.
About the role
- L3 Application Support for global IT outsourcing firm with 5+ years experience. Handling complex incidents and providing technical solutions in a hybrid work setup.
Responsibilities
- Receiving complex incidents escalated from Level 1 support teams
- Performing in-depth analysis and investigation of each incident
- Diagnosing system faults and assessing reported incidents
- Collaborating with Domain Lead on technical details
- Communicating with end customers for additional information
- Identifying and reporting potential problems to Problem Manager
- Reviewing and investigating problems to determine root causes
- Working with Domain Lead to evaluate problem resolution approaches
- Analyzing business processes impacted by incidents or problems
Requirements
- 3+ years of professional experience as a Full Stack Developer
- 1+ year of experience in Level 2 Application Support
- Strong proficiency in C# / .NET
- Hands-on experience with Angular
- Familiarity with TypeScript
- Proficiency with Visual Studio and VS Code
- Knowledge of Git and Gitflow workflows
- Experience with Azure DevOps
- Strong analytical and problem-solving skills
Benefits
- Monthly transportation allowance of ₱4,000
- ₱3,600 monthly de minimis non-taxable allowance
- HMO coverage from day 1 for you and 1 dependent
- Equipment provided
- Optical coverage
- Year-end leave monetization
- Gym subscription
- Monthly supply of coffee!
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