Product Manager managing user experience on platforms for B2B travel sales. Collaborating on user needs, leading product discovery, and guiding development decisions.
Responsibilities
Responsible for the user experience across all online sales and case management platforms.
Work primarily upstream in projects during discovery and scoping phases to identify the right problems to solve.
Understand user and business needs and guide product decisions before development begins.
Collaborate with business teams to understand user needs and commercial objectives.
Conduct qualitative and quantitative user research and extract actionable insights.
Structure product challenges and formalize hypotheses to be tested.
Identify risks, uncertainty areas, and UX considerations from the early stages.
Challenge business requests and propose the most relevant solutions aligned with product goals.
Ensure the quality and clarity of scoping deliverables (journeys, prototypes, documentation).
Requirements
3 to 5 years of experience as a Product Manager working on discovery missions, ideally in e-commerce or online travel, and comfortable with product management and collaboration tools (e.g., Jira, Confluence, Miro or equivalents).
Higher education in digital project management or a related field, with a strong UX/UI sensibility.
Proficiency in one or more prototyping tools for quickly materializing concepts (e.g., Figma or equivalent).
Excellent communication skills, both written and verbal.
Strong analytical skills, synthesis ability, and attention to detail.
Detail-oriented with a strong user focus.
Ability to collaborate effectively within multidisciplinary development teams.
Autonomy, proactivity, and a strong capacity for proposing solutions.
Curiosity and passion for innovation and new technologies.
Comfortable in English, both written and spoken.
Awareness of accessibility standards (WCAG) and digital inclusion best practices is a definite plus.
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