QA Tester collaborating with Appian project teams to develop testing strategies for multiple applications. Ensuring high quality through rigorous QA testing and documentation process.
About the role
- Senior Solutions Test Engineer leading validation of next-generation MSP network solutions. Collaborating across teams to ensure high standards for reliability and performance in complex environments.
Responsibilities
- Lead testing and validation of large-scale MSP network infrastructures built on TCP/IP, including VPN technologies such as IPsec, GRE, and Multicast.
- Design and execute test strategies for hybrid deployments, integrating on-premises infrastructure with AWS cloud services.
- Validate complex cellular solutions involving hardware, firmware, operating systems, and IP networking.
- Own end-to-end solution quality, ensuring all components work together under real-world conditions.
- Define comprehensive test plans, test strategies, and acceptance criteria aligned with product and customer requirements.
- Design, build, and maintain test systems including: test automation frameworks, custom hardware test setups, network simulation and traffic generation tools.
- Identify gaps in test coverage and proactively improve testing methodologies.
- Develop and maintain test automation using Python, Bash, and related scripting languages.
- Build tooling to validate performance, scalability, failover, resiliency, and long-running stability.
- Integrate automated testing into CI/CD pipelines where applicable.
- Perform deep root-cause analysis of complex failures across hardware, software, and network layers.
- Clearly document issues, reproduce defects, and work closely with development teams to drive resolution.
- Champion quality throughout the product lifecycle, advocating for design improvements and risk mitigation.
- Partner closely with software, firmware, hardware, DevOps, product management, and support teams.
- Translate customer requirements and field scenarios into actionable test cases.
- Provide technical guidance and mentorship to other test and engineering team members.
Requirements
- 10+ years of experience in test engineering, systems validation, or network solutions testing
- Strong expertise in TCP/IP networking and large-scale IP network architectures
- Hands-on experience with VPN technologies, including IPsec, GRE, and Multicast
- Proven experience testing MSP-grade or carrier-class solutions
- Strong scripting skills in Python and Bash for automation and tooling
- Experience with scalability, performance, and soak testing in production-like environments
- Proven ability to troubleshoot and analyze complex, multi-layer system failures
- Linux systems knowledge and experience with network test tools (traffic generators, packet capture, protocol analyzers)
- Excellent communication skills with the ability to explain complex technical issues to diverse audiences
- Highly organized, detail-oriented, and capable of driving large test initiatives to completion.
Benefits
- Total Rewards package including a short-term incentive program
- New hire stock award
- Paid parental leave
- Open (uncapped) PTO
- Hybrid work environment
- Competitive medical, health & wellbeing and compensation offerings
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