Resource Manager supporting talent deployment across multiple disciplines and projects for dentsu. Balancing supply and demand while optimizing resource strategies.
Responsibilities
Plan and manage resource assignments and extensions, anticipating project cycles, production schedules, and client demands
Build and maintain shoring strategies (onshore, nearshore, offshore) to optimize cost, efficiency, and quality
Implement and manage staff augmentation plans to quickly scale teams and fill critical skill gaps
Lead staffing meetings with department heads to assess impacts on resource needs and upcoming priorities
Match talent to projects based on skills, experience, and team dynamics
Maintain detailed knowledge of team capabilities and specialized expertise across disciplines
Document team configurations that work well together and leverage these insights for future staffing
Balance resource preferences with business needs, ensuring continuity while providing variety where possible
Track utilization and capacity, accounting for non-billable activities such as training and development
Partner with leadership to forecast upcoming needs and ensure appropriate talent availability
Manage freelance and vendor relationships, determining when to augment internal teams with external resources
Proactively review the project pipeline and adjust resource plans accordingly
Serve as a talent advocate, ensuring individuals are placed on projects that support growth and engagement
Collaborate with other Resource Managers across the network to share talent and best practices
Requirements
Bachelor’s degree in Business, Human Resources, Operations, or related field (or equivalent experience)
4+ years of experience in project management, operations, or staffing within a fast-paced environment
Strong understanding of staff augmentation models and global shoring strategies
Proven ability to build relationships and act as a strategic partner to leadership and delivery teams
Analytical skills combined with strong interpersonal abilities to navigate diverse personalities and preferences
Excellent communication skills with the ability to translate between operational and business needs
Experience managing teams through high-pressure situations such as launches, deadlines, and large-scale initiatives
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