Onsite Technical Service Content Creator – m/f/d

Posted yesterday

Apply now

About the role

  • Content Creator responsible for digital technical service content and training videos at Dentsply Sirona. Collaborating with internal teams to produce clear and engaging technical materials.

Responsibilities

  • Creation and updating of digital service and support content (e.g., how-to videos, tutorials, etc.)
  • Editorial preparation of complex technical or specialist content into clear, easy-to-understand language
  • Production of content using AI tools such as Synthesia, HeyGen, Descript Voiceover, or Camtasia
  • Close collaboration with service departments, product management, technical support, and technical training
  • Ensuring consistency, quality, and clarity of content
  • Analyzing user feedback and service KPIs to continuously optimize content
  • Supporting the launch of new products or services by providing appropriate content formats
  • Adhering to brand, language, and documentation guidelines

Requirements

  • Degree in media and communication studies or comparable education/training
  • Experience creating service, support, or technical content
  • Ideally, initial experience in instructional design and training development
  • Strong affinity for digital AI content creation tools
  • Basic technical understanding or the ability to quickly learn new topics
  • Structured, independent, and user-focused working style
  • Excellent communication skills in German and English
  • Ability to communicate appropriately to target audiences

Benefits

  • 30 days annual leave
  • Flexible working hours
  • Remote work options
  • Excellent company pension plan
  • Subsidized company cafeteria
  • Employee parking spaces
  • Corporate sports/fitness offerings
  • Comprehensive onboarding
  • Regular product training
  • Further training and development opportunities
  • Access to LinkedIn Learning
  • Comprehensive global employee assistance program
  • JobRad (company bike leasing) benefits

Job title

Technical Service Content Creator – m/f/d

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job