Software Engineer focusing on building a Python - based processing framework and algorithms for the engineering team in Haymarket, New South Wales, with collaboration on cloud infrastructure.
About the role
- Software Product Support Engineer at Demant focusing on debugging and improving hearing devices. Collaborating within an international team to resolve technical issues and elevate product quality.
Responsibilities
- Diagnose hearing aids devices or connectivity devices with debugging tools.
- Investigate devices quality issues together with R&D developers and testers.
- Take ownership of defect creation and follow up when quality issues are identified.
- Monitor different internal data tools to analyze market feedback and report quality issues.
- Collaborate with the software support team to drive devices software quality.
- Support technical maintenance and continuous improvement for hearing instruments and accessories.
Requirements
- You hold a BSc or MSc degree in Computer Science, Software Engineering, or a related field.
- Experience in hands-on development and troubleshooting on embedded devices.
- You are willing to work with device diagnostic and various debugging tools.
- You have good knowledge of embedded systems and wireless protocols, especially Bluetooth Low Energy.
- Experience with defect tracking tools and follow-up with defects.
- You have a detail-oriented working style and can manage parallel tasks in a structured way.
- You are fluent in English and comfortable working in an international environment.
Benefits
- Full-time work agreement, with a permanent contract after 3 months
- Hybrid working model (2 days per week in the Warsaw office)
- Opportunities to improve English through daily practice (courses also available)
- Social benefits (private medical health care, insurance, sport card, benefit cafeteria program and more)
- Scandinavian culture and care about equity, independence, open dialog and work-life balance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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