Environmental Claim Consultant or Specialist at The Hartford managing complex claims and providing proactive customer support. Focus on litigation strategy, legal analysis, and resolution of legacy environmental and pollution claims.
About the role
- Junior Technical Consultant supporting the technical delivery of Degreed implementations with hands-on experience in systems integration and customer support. Collaborating with clients and teams to ensure successful outcomes.
Responsibilities
- Support the technical implementation of Degreed products by configuring platforms, integrations, and access models under the guidance of senior consultants
- Assist customers with data flows, authentication, and system setup to ensure successful end-to-end technical delivery
- Test and validate integrations and technical components against agreed requirements, documenting results and surfacing issues clearly
- Contribute to solution design discussions, requirements gathering, and the creation or maintenance of implementation documentation
- Support delivery teams with technical training sessions, enablement activities, and post-implementation adoption support
- Collaborate with cross-functional teams to resolve technical issues and ensure alignment across implementation efforts
- Escalate risks, blockers, or uncertainties appropriately to protect delivery quality and customer outcomes
Requirements
- Foundational experience with systems integrations, demonstrated through hands-on exposure to APIs, file-based integrations, or data flows, with the ability to explain how systems exchange and validate data
- Working knowledge of identity and access management concepts, such as SSO, SAML, roles, and permissions, including supporting configuration or troubleshooting under guidance
- Experience configuring enterprise SaaS platforms or environments, including setting up accounts, environments, or features according to defined technical or business requirements
- Applied AI literacy, shown through practical use of AI-powered tools to support technical analysis, documentation, troubleshooting, or learning new systems
- Experience testing and validating technical solutions, including following test cases, identifying issues, documenting results, and escalating problems with clear context
- Ability to communicate technical concepts to non-technical stakeholders, demonstrated by explaining issues, requirements, or outcomes in clear, structured language
- Analytical problem-solving skills, evidenced by breaking down technical issues, forming hypotheses, and systematically investigating root causes
- Ability to manage multiple tasks or workstreams simultaneously, prioritizing work and meeting deadlines with guidance from senior team members
- Experience collaborating across functions, such as Services, Product, Engineering, or Account teams, contributing effectively within a larger delivery effort
- Professional judgment and escalation awareness, recognizing when to proceed independently and when to seek support to reduce delivery or customer risk.
Benefits
- We take care of our people with a comprehensive benefits package designed to support your well-being, growth, and success.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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