Hybrid Junior Technical Consultant

Posted last week

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About the role

  • Junior Technical Consultant supporting the technical delivery of Degreed implementations with hands-on experience in systems integration and customer support. Collaborating with clients and teams to ensure successful outcomes.

Responsibilities

  • Support the technical implementation of Degreed products by configuring platforms, integrations, and access models under the guidance of senior consultants
  • Assist customers with data flows, authentication, and system setup to ensure successful end-to-end technical delivery
  • Test and validate integrations and technical components against agreed requirements, documenting results and surfacing issues clearly
  • Contribute to solution design discussions, requirements gathering, and the creation or maintenance of implementation documentation
  • Support delivery teams with technical training sessions, enablement activities, and post-implementation adoption support
  • Collaborate with cross-functional teams to resolve technical issues and ensure alignment across implementation efforts
  • Escalate risks, blockers, or uncertainties appropriately to protect delivery quality and customer outcomes

Requirements

  • Foundational experience with systems integrations, demonstrated through hands-on exposure to APIs, file-based integrations, or data flows, with the ability to explain how systems exchange and validate data
  • Working knowledge of identity and access management concepts, such as SSO, SAML, roles, and permissions, including supporting configuration or troubleshooting under guidance
  • Experience configuring enterprise SaaS platforms or environments, including setting up accounts, environments, or features according to defined technical or business requirements
  • Applied AI literacy, shown through practical use of AI-powered tools to support technical analysis, documentation, troubleshooting, or learning new systems
  • Experience testing and validating technical solutions, including following test cases, identifying issues, documenting results, and escalating problems with clear context
  • Ability to communicate technical concepts to non-technical stakeholders, demonstrated by explaining issues, requirements, or outcomes in clear, structured language
  • Analytical problem-solving skills, evidenced by breaking down technical issues, forming hypotheses, and systematically investigating root causes
  • Ability to manage multiple tasks or workstreams simultaneously, prioritizing work and meeting deadlines with guidance from senior team members
  • Experience collaborating across functions, such as Services, Product, Engineering, or Account teams, contributing effectively within a larger delivery effort
  • Professional judgment and escalation awareness, recognizing when to proceed independently and when to seek support to reduce delivery or customer risk.

Benefits

  • We take care of our people with a comprehensive benefits package designed to support your well-being, growth, and success.

Job title

Junior Technical Consultant

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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