IT System Engineer responsible for infrastructure and virtualization solutions at NetPlans. Collaboration with experts in server, storage, and backup systems for diverse projects.
About the role
- Endpoint Engineer I handling hardware procurement and software deployment at DCU. Providing tier-3 support for IT issues and collaborating with colleagues on best practices.
Responsibilities
- Manage the end-user workstation and peripheral purchase process within the IT procurement and inventory management function.
- Administers company hardware deployment, refresh, donations, or disposition based on established guidelines.
- Conducts regular audits to ensure accuracy of asset data and reporting.
- Collaborate with the larger team of Engineers to improve existing deployment and management tools.
- Provide 3rd tier support for complex technical issues and incidents.
Requirements
- Associate’s Degree in Information Technology or related field
- 1-3 years of IT experience
- 1+ years of desktop engineering experience
- ITIL, M365 Certified: Fundamentals or equivalent certification preferred
- Excellent verbal and written communication skills.
Benefits
- Health insurance
- Ensure work-life balance
- Professional development opportunities
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