Senior Software Lifecycle and Licensing Analyst optimizing user experience with software licensing solutions. Advising clients on licensing needs and developing software roadmaps for compliance and efficiency.
About the role
- Analyst supporting DaVita’s Integrated Kidney Care Patient Engagement initiatives. Focusing on onboarding processes, training resources, and cross-functional collaboration for improved patient engagement.
Responsibilities
- Support DaVita’s Integrated Kidney Care Patient Engagement lane.
- Serve as a Subject Matter Expert for patient onboarding and consent processes.
- Create high-quality training resources and analyze performance trends.
- Build scalable workflows for new patient attribution.
- Identify bottlenecks in current engagement processes and recommend data-driven solutions.
- Collaborate with cross-functional partners to implement process changes.
- Analyze performance trends and prepare regular performance readouts for leadership.
- Support broader Patient Engagement initiatives by managing project workstreams.
Requirements
- Bachelor’s degree required.
- 1-3 years of experience in business analysis, consulting, project management, or healthcare operations.
- Strong proficiency in Microsoft Excel (pivot tables, vlookups) and PowerPoint; ability to synthesize data into actionable insights.
- Excellent written and verbal communication skills are critical.
- Ability to build strong, trust-based relationships with both field teammates and corporate partners is essential.
- Thrives in a collaborative environment.
- Self-starter capable of managing multiple high-priority tasks and deadlines in a fast-paced environment.
Benefits
- Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs
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