Hybrid Senior Systems Engineer

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About the role

  • Senior Systems Engineer providing IT support primarily across Microsoft technology stack for clients in New Zealand. Ensuring stability and availability of IT infrastructure while collaborating with team members.

Responsibilities

  • Ensure consistency in delivery of service to our clients (as defined within SLAs)
  • Maintain the documented architectural standards for clients
  • Escalation point for client related queries, incidents, or problems
  • Implementation of change requests
  • QA’s daily / weekly / monthly checks and inputs to service reporting
  • Ownership of client specific operational processes and standards
  • Identify process improvement opportunities
  • Set and maintain operational standards for nominated technologies
  • Liaise with vendors or Datacom Vendor relationship managers to ensure support and escalation procedures are in place
  • Provide after-hours support on a roster basis
  • Work together with other team members to achieve common objectives

Requirements

  • at least a years' experience in a Level 3 / systems engineering role
  • Microsoft MCSE certification or equivalent work experience
  • Microsoft Server operating system and core productivity applications
  • Virtualisation technologies
  • Microsoft messaging systems
  • Azure and Microsoft 365
  • Enterprise Antivirus products
  • Systems monitoring tools
  • Hardware and Storage
  • PowerShell scripting
  • Experience with VMWare VSphere Servers
  • Experience with Citrix
  • Experience with Desktop virtualisation
  • Experience with DevOps
  • Experience with Ansible
  • Experience with Kubernetes/Docker
  • Experience with Source Control, ie. Github

Job title

Senior Systems Engineer

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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