Continuous Improvement Manager driving operational excellence through improvement initiatives at Cushman & Wakefield. Leading lean transformation and developing a coaching culture for effective processes.
Responsibilities
Leads and drives business transformation and change initiatives to create and sustain world-class, visually managed processes for instantaneous recognition of wastes.
Implements CI/Lean methods to drive improvement in alignment with strategic goals and objectives.
Facilitates and/or conducts continuous improvement training programs, Kaizen events, and other lean initiatives.
Assesses, coaches, and provides constructive feedback to teams to strengthen competencies.
Serves as a change facilitator, develops, and collaborates with business leaders and influences leadership in the transformation to and in support of a continuous improvement culture.
Develops and manages multiple processes, long and short-term, sustainable, improvement related visual action plans as well as assigned key projects.
Monitors existing and new processes for improvement opportunities in cost productivity through problem solving methodology and takes appropriate follow-up action.
Tracks, measures, and reports progress on improvements using standard, established KPI’s.
Assists in the preparation of budgets, schedules, and other financial reports regarding the impact of improvements, waste reduction, and achieving ROI, as indicated by lean accounting principles.
Organizes and facilitates the Americas CI Steering Committee.
Maintains professional and technical knowledge through benchmarking world-class improvement organizations and delivering improvement related training.
Hires, trains, develops, coaches, and provides team member guidance and supervision in the event of having direct report(s).
Requirements
Bachelor's Degree
4-6 years of demonstrated, qualified lean experience in a leadership role
Knowledge and demonstrated understanding of a variety of lean tools such as: Process Flow Mapping, Value Stream Mapping, Process Problem Solving, Built In Quality, Just In Time, Kaizen/Continuous Improvement, and Lean ROI.
Lean certification from a recognized independent technical organization
Experience in working within a matrix environment reporting to Continuous Improvement organization and taking direction from Key Stakeholders
Knowledge and use of Improvement tools, data analysis, and project management tools
Must have strong ability to influence team members to shift to continuous improvement methods
Excellent interpersonal, oral, and written communication skills
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