Consumer Analyst supporting KeyBank’s Language Access Program ensuring equitable access to banking for clients with diverse language backgrounds. Manage translation workflows and enhance language resources across the enterprise.
About the role
- Senior Creative Analyst delivering best-in-class social creative analytics for clients at Croud. Focused on execution, analysis, and client delivery with a hands-on role.
Responsibilities
- Leading day-to-day analytics delivery across key client accounts
- Owning regular reporting cycles (weekly, monthly, quarterly)
- Delivering deep-dive analyses, effectiveness reports and project-based insight work
- Translating complex data into clear, compelling narratives and recommendations clients can act on
- Building, maintaining and evolving dashboards (e.g. Datorama, Tableau) for clients and internal teams
- Ensuring data quality, consistency and best-practice visualisation across all reporting
- Applying creative effectiveness and social measurement frameworks across platforms such as Meta, TikTok, Snap and Pinterest
- Identifying performance patterns, drivers of success and opportunities to optimise creative output
- Acting as a trusted analytics partner to clients
- Collaborating closely with Strategy, Creative, Media and Client teams to embed analytics into planning and optimisation
- Supporting new business, pitches, case studies and occasional research or thought-leadership projects
Requirements
- Proven experience in analytics, insights or effectiveness roles, ideally within an agency environment
- Strong grounding in social media analytics and creative performance measurement
- Hands-on experience building dashboards and reporting outputs (Datorama, Tableau or similar)
- Confident working directly with clients and presenting insight clearly and persuasively
- Strong analytical thinker who knows how to turn data into meaningful insight
- Familiar with marketing and creative effectiveness principles, and tools like Sprinklr (or similar)
- Detail-oriented, reliable and accountable for high-quality delivery
- Curious, improvement-focused mindset
- Collaborative and comfortable working across disciplines
- Confident operating independently while knowing when to seek input or escalate
- (Bonus, but not essential: experience with SQL, Python or more advanced analytics techniques)
Benefits
- Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
- 25 days holiday a year
- Discretionary annual performance based incentive
- Sale commission
- Recruitment referrals bonus
- Health & Wellbeing contribution
- 2 Recharge Days each holiday year
- Ride to Work scheme
- Railcard Season Ticket loan
- Home office chair and home office screen
- Free fruit, breakfast cereals, snacks and tea & coffee in the office
- Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave
- Life insurance and income protection
- Medical Cash Plan
- Pension
- Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
- IPA Membership
- Peer to peer recognition scheme 'bonusly'
- Team off-sites/regular socials
- Year-round holiday parties
- Flexible working options
- Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers
Job title
Job type
Experience level
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Not specified
Degree requirement
Tech skills
Location requirements
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