Product Quality Engineer responsible for improving customer satisfaction and quality in semiconductor power products. Collaborating with cross-functional teams to resolve issues and meet expectations.
Responsibilities
Manage and drive timely closure of customers' issues by collaborating with business teams, factories, and other support teams
Lead and support quality management activities such as event management, audits, RMA responses, and problem-solving feedback to customers
Work with the internal technical organizations and teams to ensure high quality products are achieved and that customer expectations are met
Drive quality improvements to meet all customer expectations regarding PPM of product shipped, quality of corrective action reports, and cycle time of customer requests
Develop and maintain excellent working relationships with business as well as fab engineering teams
Direct, manage and coordinate activities of cross-functional engineering to solve internal quality issues and to respond to customer quality issues
Receive assignments in the form of broad objectives and translate into detailed action plans to meet objectives
Requirements
BS in Electrical Engineering, Materials Science, Chemical Engineering, Mechanical Engineering, Physics, or related degree
Minimum 5 years’ experience, preferably with a focus on semiconductor engineering and quality
Knowledge in quality systems and semiconductor wafer fabrication
Good understanding of the global automotive business, customer requirements, and end user behavior
The ability to operate in a fast paced, highly dynamic environment, at a detailed execution level, as well as on a tactical/strategic level
Demonstrated capability of interacting with senior leaders through the organization.
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