Commercial technicien supporting client relations for Crédit Agricole in Laval. Assisting advisors in managing and developing business portfolios and addressing client inquiries.
Responsibilities
Assister les chargés d’affaires dans la gestion et le développement commercial de leurs portefeuilles entreprises
Commercialiser les produits et services simples de la gamme du marché des entreprises
Contribuer à la qualité du fichier clients et prospects sur le plan administratif, règlementaire et commercial
Prospecter afin d'obtenir des rendez-vous pour les Chargés d'Affaires
Maîtriser l'utilisation des outils du Marché des Entreprises (Anadéfi, center de notation…) et contribuer à leurs évolutions
Répondre et renseigner la clientèle sur des thèmes relevant de son expertise
Traiter les dysfonctionnements, les réclamations et assurer occasionnellement le suivi des opérations de base
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