Customer Advisor in Insurance Office role handling Corporate and Industrial Clients with a strong focus on relationship management and business negotiations. The position emphasizes flexibility and personal development within the company.
Responsibilities
Independently advise an assigned portfolio of commercial and industrial clients (companies of approx. 50+ employees) across all non-life/composite lines (excluding motor, life and health)
Maintain customer relationships and act as the primary point of contact for all client inquiries
Conduct renewal negotiations with insurers and manage tenders, including policy wording and terms comparisons
Prepare and, when required, participate in annual review meetings together with the external sales team (management)
Requirements
Minimum 3 years' experience at an insurance broker or insurer in commercial or industrial insurance in a comparable role
Solid knowledge in at least one non-life line such as industrial fire, commercial/general liability and product liability
Completed training as an insurance clerk or insurance specialist (Versicherungsfachwirt), or a relevant university degree
Motivation to actively help shape Contrust’s future beyond client servicing and to pursue personal development
Benefits
Supportive, family-oriented culture
Flexible working arrangements & remote work possible
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