Hybrid Customer Advisor (Inside Sales) – Commercial & Industrial Insurance (Non-life/Composite Lines)

Posted 51 minutes ago

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About the role

  • Customer Advisor in Insurance Office role handling Corporate and Industrial Clients with a strong focus on relationship management and business negotiations. The position emphasizes flexibility and personal development within the company.

Responsibilities

  • Independently advise an assigned portfolio of commercial and industrial clients (companies of approx. 50+ employees) across all non-life/composite lines (excluding motor, life and health)
  • Maintain customer relationships and act as the primary point of contact for all client inquiries
  • Conduct renewal negotiations with insurers and manage tenders, including policy wording and terms comparisons
  • Prepare and, when required, participate in annual review meetings together with the external sales team (management)

Requirements

  • Minimum 3 years' experience at an insurance broker or insurer in commercial or industrial insurance in a comparable role
  • Solid knowledge in at least one non-life line such as industrial fire, commercial/general liability and product liability
  • Completed training as an insurance clerk or insurance specialist (Versicherungsfachwirt), or a relevant university degree
  • Motivation to actively help shape Contrust’s future beyond client servicing and to pursue personal development

Benefits

  • Supportive, family-oriented culture
  • Flexible working arrangements & remote work possible
  • Structured onboarding & ongoing training
  • Competitive salary
  • Company pension plan and additional benefits
  • Health initiatives & regular team events

Job title

Customer Advisor (Inside Sales) – Commercial & Industrial Insurance (Non-life/Composite Lines)

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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