Senior Consultant in Crisis Management leading projects for Control Risks across South Asia. Building client relationships and delivering high quality crisis management consulting services.
Responsibilities
Build strong and profitable client relationships across a portfolio of multinationals, NGO’s and Government clients.
Working closely with existing resources in the market, generate commercial opportunities with new and existing clients.
Lead on the scoping and delivery of resilience consulting tasks including crisis management planning and training, risk management, and business continuity.
Utilise specialist resources from around the APAC region and the Group to profitably deliver high quality outcomes for clients.
Conduct and assess training and exercises for management teams to test and validate an organisation’s crisis management and business continuity capability.
Assist the development of strategic, tactical and operational level instruments including crisis and business continuity management documents to internationally recognised standards or practices customised for individual organisations.
Actively contribute to thought leadership, marketing and business development activities in South Asia and throughout the region.
Prepare and submit verbal and written reports to a high standard for the use of internal or external stakeholders.
Maintain cooperative relationships with staff, contractors, joint venture partners, government representatives, particularly police and military, regulatory bodies and industry groups.
Work as part of small teams including as part of client teams or with external contractors/consultants.
Support internal service lines.
Provide support in the development and editing of proposals.
Assist in the development of capability statements and other collateral requested by clients.
Provide research support as required for tasks.
Requirements
15 years’ experience in a resilience and business continuity discipline.
Prior experience developing and implementing crisis or risk management programs within a management consulting firm.
Sound knowledge of, and experience in implementing, current international risk consulting standards and methodologies.
Experience delivering Crisis Management Training, Policy/Plan and Program development for mid to senior leadership.
Crisis and emergency management planning and response.
Delivery of BIA, BCP and risk assessment projects.
Design and delivery of presentations and/or training activities.
Knowledge of management, group dynamics and leadership theory is advantageous.
Working knowledge and experience in advising on, developing and applying methodology and related framework using the below standards:
ISO (31000:2009) and specifically aligns with the ISO 22300 series, specifically in this case:
ISO 22361:2022 - Security and resilience — Crisis management — Guidelines
ISO 22301:2019 – Security and Resilience - Business Continuity management systems
ISO 22313:2012 - Societal security - Business continuity management systems
ISO 22317:2015 - Societal security - Business continuity management systems Guidelines for business impact analysis (BIA)
BSI 65000:2014: Guide to Organisational Resilience
**Ability to:**
Travel to client locations in India and within South Asia, sometimes at short notice.
Work under pressure, respond to fast moving challenges and guide clients in solving complex problems with incomplete information in an environment of uncertainty
Create and maintain good working relationships with internal and external stakeholders
Work independently with limited direction, including offshore
Work for extended periods, if necessary, to meet deadlines
Use high-level analytical and conceptual thinking
Use initiative and be proactive in managing issues
Employ high-level oral and written communication skills
Deliver engaging presentations and authoritative advice to middle/senior management teams and boards
Job title
Senior Consultant, Crisis Management and Resilience Consulting
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