Hybrid Senior Consultant, Crisis Management and Resilience Consulting

at Control Risks

• Job title: Senior Consultant, Crisis Management and Resilience Consulting
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Delhi, India

About the role

• Senior Consultant in Crisis Management leading projects for Control Risks across South Asia. Building client relationships and delivering high quality crisis management consulting services.

Responsibilities

• Build strong and profitable client relationships across a portfolio of multinationals, NGO’s and Government clients.
• Working closely with existing resources in the market, generate commercial opportunities with new and existing clients.
• Lead on the scoping and delivery of resilience consulting tasks including crisis management planning and training, risk management, and business continuity.
• Utilise specialist resources from around the APAC region and the Group to profitably deliver high quality outcomes for clients.
• Conduct and assess training and exercises for management teams to test and validate an organisation’s crisis management and business continuity capability.
• Assist the development of strategic, tactical and operational level instruments including crisis and business continuity management documents to internationally recognised standards or practices customised for individual organisations.
• Actively contribute to thought leadership, marketing and business development activities in South Asia and throughout the region.
• Prepare and submit verbal and written reports to a high standard for the use of internal or external stakeholders.
• Maintain cooperative relationships with staff, contractors, joint venture partners, government representatives, particularly police and military, regulatory bodies and industry groups.
• Work as part of small teams including as part of client teams or with external contractors/consultants.
• Support internal service lines.
• Provide support in the development and editing of proposals.
• Assist in the development of capability statements and other collateral requested by clients.
• Provide research support as required for tasks.

Requirements

• 15 years’ experience in a resilience and business continuity discipline.
• Prior experience developing and implementing crisis or risk management programs within a management consulting firm.
• Sound knowledge of, and experience in implementing, current international risk consulting standards and methodologies.
• Experience delivering Crisis Management Training, Policy/Plan and Program development for mid to senior leadership.
• Crisis and emergency management planning and response.
• Delivery of BIA, BCP and risk assessment projects.
• Design and delivery of presentations and/or training activities.
• Knowledge of management, group dynamics and leadership theory is advantageous.
• Working knowledge and experience in advising on, developing and applying methodology and related framework using the below standards:
• ISO (31000:2009) and specifically aligns with the ISO 22300 series, specifically in this case:
• ISO 22361:2022 - Security and resilience — Crisis management — Guidelines
• ISO 22301:2019 – Security and Resilience - Business Continuity management systems
• ISO 22313:2012 - Societal security - Business continuity management systems
• ISO 22317:2015 - Societal security - Business continuity management systems Guidelines for business impact analysis (BIA)
• BSI 65000:2014: Guide to Organisational Resilience
• **Ability to:**
• Travel to client locations in India and within South Asia, sometimes at short notice.
• Work under pressure, respond to fast moving challenges and guide clients in solving complex problems with incomplete information in an environment of uncertainty
• Create and maintain good working relationships with internal and external stakeholders
• Work independently with limited direction, including offshore
• Work for extended periods, if necessary, to meet deadlines
• Use high-level analytical and conceptual thinking
• Use initiative and be proactive in managing issues
• Employ high-level oral and written communication skills
• Deliver engaging presentations and authoritative advice to middle/senior management teams and boards