Hybrid Incubation Designer

at Coles Group

• Job title: Incubation Designer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Hawthorn East, Australia

About the role

• Incubation Designer managing end-to-end delivery of AI and data products for Coles. Collaborating with teams to create user experiences and prototypes that drive business value.

Responsibilities

• As the way Australians shop continues to evolve, our Data and AI Team keep Coles at the forefront of modern retail.
• We combine data, artificial intelligence, and applied engineering to reimagine how our stores, supply chain, and digital channels operate — creating smarter, more connected, and seamless experiences for our customers and team members.
• Manage the end-to-end delivery of specific early-stage AI and data products utilising emerging technology, ensuring business value is realised.
• Shape and communicate cutting edge Data & AI products through clear user experiences, prototypes and data stories that inform strategy and investments at Coles, enabling confident decisions by senior leaders (informing processes like corporate planning).
• Lead senior-facing showcases and forums to explain options, risks and trade-offs, and to secure direction for pilots and scale-up.

Requirements

• Proven commercial experience across digital design, product design, UX/UI or data visualisation, with a record of delivering prototypes and pilots in technology-led settings
• Evidence of working directly with senior stakeholders, including GMs or ELT delegates, to shape roadmaps, present options and gain approvals
• Proven ability to design interfaces and dashboards for data-rich or AI-enabled applications, and to link designs to measurable outcomes
• Hands-on experience running discovery activities, usability testing and iteration with cross-functional squads
• Familiarity with design systems and component-based design; contribution to shared libraries or patterns
• Experience collaborating with external partners or vendors to co-design and deliver pilots
• Exposure to enterprise settings with accessibility, privacy and security considerations
• Tertiary qualification in Design, Product Management, Human-Computer Interaction, Information Systems or a related discipline preferred (or equivalent experience)
• Advanced capability in Figma or equivalent for flows, wireframes, prototypes and design specifications
• Proficiency creating analytical dashboards and data stories in Power BI or similar platforms
• Strong visual design, interaction design and data visualisation skills, with the ability to simplify complex ideas
• Confident facilitator and presenter with senior executives; clear written comms for options papers and investment materials
• Practical understanding of agile ways of working, hypothesis-led testing and benefits tracking
• Working knowledge of front-end concepts and data basics that supports close collaboration with engineering and analytics teams
• Commitment to accessibility, inclusive design and responsible AI principles.

Benefits

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.