Hybrid Delivery Manager – Enterprise Engineering

at Coles Group

• Job title: Delivery Manager – Enterprise Engineering
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Hawthorn East, Australia

About the role

• Delivery Manager overseeing strategic technology initiatives that drive business value for Coles Group. Leading complex projects and improving operational excellence in IT delivery.

Responsibilities

• Contribute to the development of domain technology roadmaps and the overall Technology strategy, articulating long-term vision and deliverables using horizon planning.
• Lead business case development for all initiatives within the Enterprise Engineering delivery portfolio, ensuring alignment with strategic Technology and Enterprise objectives.
• Support business case development for initiatives requiring Enterprise Engineering capabilities.
• Drive investment planning, prioritisation and dependency management across the delivery portfolio, ensuring the highest value initiatives (financial, customer, risk remediation etc.) are delivered first.
• Define and develop standards for specific domains (e.g. SLAs, applications, data, integration, technology, security, business), and recommend adjustments to policies, products or projects to achieve target business outcomes.
• Lead the overall transformation program plan including objectives, success measures, resource requirements and business case development, ensuring alignment with the technology roadmap.
• Oversee and coordinate delivery of multiple concurrent projects and/or enterprise engineering deliverables into other projects, managing risks, blockers and interdependencies.
• Champion improvements to policies, processes, delivery outcomes and culture, and lead the transition to new methodologies such as Agile.
• Provide leadership and insights on the technology landscape and external industry trends.
• Contribute to setting financial targets, monitor performance through reporting, and conduct analysis to assess outcomes.

Requirements

• At least 10 years of IT experience in roles such as Project Manager, Delivery Manager, Program Manager or Consultant, in both waterfall and agile environments.
• At least 5 years of engineering or integration delivery experience, working in ambiguous and challenging environments.
• Proven experience delivering large programs of work and minor works, including transition to BAU.
• Advanced understanding of the broader technology operational environment (processes, procedures, toolsets, operating systems, etc.).
• A passionate people leader with experience managing diverse teams across varying delivery cadences.
• Strong ability to define and execute strategies that align technology deliverables with business goals.
• Exceptional interpersonal and leadership skills, with the ability to influence and manage relationships across all levels of the organisation.
• Experience using metrics to drive behavioural change and improve customer outcomes.
• Ability to translate complex technical solutions into clear, actionable insights for non-technical stakeholders.
• Demonstrated success in launching high-quality, business-critical products in complex enterprise environments.
• Excellent written and verbal communication skills, with the ability to influence outcomes and direction.
• Proven ability to influence cross-functional teams without formal authority.
• Strong stakeholder management experience, including with senior leaders.
• Excellent analytical and problem-solving skills.

Benefits

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.