About the role

  • Tax Administrator ensuring accurate municipal tax payments for clients across Canada. Supporting inquiries and collaborating with municipalities to streamline operations.

Responsibilities

  • Manage Tax Deadlines: Take charge of processing municipal tax payments across Canada, ensuring 100% accuracy and strict adherence to timelines.
  • Support Our Customers: Act as a helpful point of contact for tax-related inquiries, resolving payment shortfalls and arrears with professionalism and empathy.
  • Bridge the Gap: Collaborate daily with municipalities, brokers, and internal departments to keep accounts up-to-date and operations flowing.
  • Maintain Digital Integrity: Keep meticulous notes and records in our systems, ensuring all documentation follows company policy and protects client privacy.
  • Problem-Solve Daily: Identify and resolve administrative errors or payment hurdles, escalating complex issues to management when needed.
  • Improve the Process: Learn our workflows inside and out, offering fresh eyes to help us find better, faster ways to serve our customers.

Requirements

  • Excellent written and verbal communication skills, with a customer-focused approach.
  • A results-driven mindset with a high level of accountability and ownership over work.
  • Bilingual (French/English) speaking.
  • Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks and meet tight deadlines.
  • Demonstrated proficiency in Google Sheets.
  • Experience working in residential mortgage or tax administration will be considered an asset.

Benefits

  • Contribute directly to shaping the experience that modernizes the Canadian mortgage industry.
  • Take advantage of nesto's employee mortgage program that provides our employees with the best, exclusive, preferred low rates.
  • Benefit from a generous time-off policy including 4 weeks vacation per year.
  • Enjoy a premium benefits plan fully paid by nesto, including a top-class insurance plan and unlimited access to telemedicine and mental health service.
  • We own beautiful offices in across Canada for those who wish to collaborate in-person.

Job title

Tax Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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