Technical Program Manager leading company-wide initiatives within Cloudflare's Engineering sector, focusing on project management and cross-functional collaboration.
Responsibilities
Own the overall program planning and cross-portfolio management for the Research team, Innovation Engineering team, and Privacy team.
Define, track, and manage complex dependencies between these organizations and broader Product Engineering, Product Management, Sales, and Legal teams.
Implement a formal intake process for Research and Innovation projects, including clear criteria for prioritization, resource allocation, and measurable impact assessment.
Provide clear, concise, and frequent updates on portfolio status, risks, and impact to Engineering Leadership.
Drive the strategy to integrate the Research team's academic focus back into Cloudflare's core engineering efforts, ensuring greater internal adoption and impact.
Program manage large-scale foundational projects, including:
Handle high-priority, complex escalations from core engineering such as performance or quality issues.
Establish a clear process for tracking the intake and prioritization of the Innovation team's "Tiger Team" projects.
Facilitate the successful transition and handover of completed innovation projects to owning Product Engineering teams, and track post-handover success.
Partner with leadership to manage the growth and expanding scope of the Privacy Engineering team into areas of Privacy Transparency.
Act as the primary interface and broker for the Privacy team, ensuring compliance and transparency requirements are integrated early into technical roadmaps.
Requirements
BS+ in Computer Science, Information Technology, Information Security or related field or equivalent experience.
5+ years experience in technical program management and a desire for continuous improvement.
Ability to create realistic project plans, managing dependencies, and overseeing execution to meet commitments and deliver with predictability.
Excellent oral and written communication.
Experience working with multiple time zones and multiple cross-functional teams.
Strong competency with Confluence, JIRA
Experience with various development methodologies (Agile, Waterfall, Kaizen, Scrum, etc).
Benefits
Flexible working hours
Professional development opportunities
Job title
Technical Program Manager – Research and Innovation Engineering, Privacy PMO
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