About the role

  • Systems Specialist, FP&A in Clio's FP&A Systems team optimizing EPM solutions and providing technical support. Collaborating with cross-functional teams to enhance financial planning and reporting processes.

Responsibilities

  • Act as a technical point person for our EPM Solution (Pigment), ensuring system health through proactive maintenance and monitoring.
  • Manage the end-to-end ticket lifecycle by providing timely, customer-first support and technical troubleshooting for our internal users.
  • Coordinate with teammates and stakeholders to resolve bugs and execute system enhancements that improve the user experience.
  • Assist in maintaining FP&A integrations with connected applications: NetSuite, Workday, SFDC, and Looker, etc.
  • Execute user acceptance testing (UAT) and quality checks to ensure data integrity and system reliability.
  • Administer user licenses and permissions while ensuring proper controls are in place for sensitive financial data.
  • Draft and maintain application documentation, help articles, and instructional materials to empower our users.
  • Support Senior Specialists in scoping requirements for new roadmap features by providing insight into common user pain points.

Requirements

  • 3–5 years experience with EPM platforms, either from an administration/maintenance standpoint or as a power user within an FP&A team.
  • Familiarity with financial reporting, planning, budgeting, and forecasting processes.
  • Experience in troubleshooting and resolving technical issues in a fast-paced environment.
  • A customer-first approach to providing support, with the ability to translate technical fixes into clear communication for non-technical users.
  • Proven ability to collaborate and coordinate effectively within a team to meet shared goals.
  • Experience writing user-facing documentation or training guides.
  • Exceptional analytical and problem-solving skills.
  • Demonstrate a keen interest in improving your craft by using AI

Benefits

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.
  • Flexible time off policy, with an encouraged 20 days off per year.
  • $2000 annual counseling benefit
  • RRSP matching and RESP contribution
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Job title

Systems Specialist, FP&A

Job type

Experience level

Mid levelSenior

Salary

CA$99,200 - CA$134,400 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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