Account Director managing client projects and leading a team at an agency. Building client relationships and overseeing project execution with a focus on agency standards and client satisfaction.
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Hybrid Account Executive, Mid-Market Sales
Posted last week
About the role
- Account Executive handling mid-market customer sales for Clio. Maximizing revenue from high-value customers while fostering strong relationships and driving client satisfaction.
Responsibilities
- Maximize Revenue from Existing Accounts: Focus on driving growth with our largest customers.
- Negotiate complex contract amendments and expansion agreements, maximizing revenue while minimizing churn and reduction
- Strategic Relationship Building: Develop and maintain relationships with key decision-makers and stakeholders across multiple levels within your accounts.
- Engage with clients regularly to ensure ongoing value, uncover expansion opportunities, and mitigate churn risks
- Pipeline Management: Maintain a healthy pipeline of opportunities within your accounts, tracking and forecasting accurately in Salesforce and other tools
- Data-Driven Decision Making: Use data and insights from both Salesforce and internal systems to inform your sales strategies, negotiate effectively, and communicate value to clients
- Collaboration with Customer Success: Work closely with Customer Success Managers to ensure smooth transitions, manage ongoing relationships, and provide a seamless experience for clients
- Solution Selling: Conduct virtual or in-person meetings with clients to deliver product demos, discuss potential product upsells, and develop tailored solutions to meet customer needs
- Become a Product Expert: Learn and stay updated on the Clio product suite to provide expert advice to clients on best practices and drive usage
Requirements
- Minimum 4 years of sales experience, including closing deals
- 3 years of experience working in SaaS or other technology companies
- Experience working complex deal cycles with high-leverage customers
- Knowledge and passion for technology and cloud-based products; Previous experience running demos
- A competitive mindset
- Cold calling skills
- A coachable and collaborative nature
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
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