Team Lead Administrator leading a dedicated team to deliver high - quality support at Action for Children. Collaborating with senior managers while ensuring efficient and effective administrative operations.
About the role
- Firewall Administrator managing and documenting firewall infrastructure in a hybrid environment. Join a tech firm specializing in Cyber Security and innovative digital solutions.
Responsibilities
- Administration, configuration and documentation of the firewall infrastructure
- Planning and coordination of firewall infrastructure rollouts (hardware, software, operating systems, applications)
- Ensuring compliance with SLAs (response and resolution times) in ticket handling
- Creating change requests as part of the service
- Introducing and documenting new techniques to optimize the service
- Maintaining a knowledge base
Requirements
- Degree in Computer Science or a comparable qualification
- Extensive experience administering Check Point firewalls
- Solid networking knowledge (internet and routing protocols, IPv4, IPv6)
- Understanding of IT security concepts
- ITIL knowledge and experience with ITSM tools
- Knowledge of NetBox (IPAM) and Git
- Basic knowledge of Linux
- Knowledge of Ansible, Terraform and Python is desirable
- Experience in service level management as well as incident and problem management
- Familiarity with tools such as ServiceNow, Jira and Confluence
- Basic CI/CD knowledge: experience with Git and GitLab CI for automation
- Strong communication skills for collaboration in interdisciplinary teams
- Analytical thinking: strong problem-solving skills and analytical approach to resolve complex database and storage issues
- Very good spoken and written German is required for effective communication in the project environment and with our German-speaking customers.
Benefits
- Active involvement in innovative future technologies
- Flexible new-work model with hybrid working options
- Permanent (open-ended) employment contract
- Givve Card as a tax-free employee benefit
- Maximum decision-making and creative freedom
- Individual career planning and development opportunities
- Knowledge transfer and synergies through a strong team
- Technological variety with exciting insights into security-relevant systems
- And: challenges that are genuinely enjoyable!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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