Senior Field Application Scientist at Cell Signaling Technology, serving as a technical liaison for EMEA customers in cell therapy. Delivering expert support, ensuring regulatory compliance, and driving market success in biopharmaceuticals.
Responsibilities
Serve as the primary scientific and technical liaison for customers across EMEA (direct and indirect markets), working in CAR-T and cell therapy development, including GMP and GxP environments
To be the subject matter expert for customers operating in regulated environments, advising on the selection of CST products that meet cGMP and ISO 13485 quality standards, assay validation, comparability studies, and documentation requirements
Provide expert pre- and post-sales support on CST products and assays across discovery, translational, and manufacturing workflows
Support customers operating in regulated markets, including clinical development, quality control, and technology transfer teams
Partner with the regional commercial team to identify high-value opportunities within the cell and gene therapy (CGT) sector, delivering technical presentations that address the specific pain points of regulatory-market researchers
Collaborate with Sales, Marketing, Product Management, and R&D to align customer needs with CST product strategy, communicate market trends and regulatory shifts, influencing the development of next-generation reagents for the clinical market
Support regulatory-driven customer inquiries, including questions related to traceability, reproducibility, lot-to-lot consistency, and change control
Gather and communicate field insights to internal teams to inform product development and market expansion in the cell therapy space
Represent CST at scientific conferences, industry meetings, and customer events focused on cell therapy, immuno-oncology, and biomanufacturing
To drive successful product launches and adoption in EMEA integrating local market specificities including development of sales launch packages, value propositions that are accepted by the sales force and tracking revenue in accordance with forecasts
To support Early Access Program with sales, marketing, technical support and R&D
To drive building a KOL network in EMEA, identify customers for possible joint collaborations and facilitate connections with CST R&D
To work with the global Product Trainer to organize and provide internal training/workshop sessions for EMEA sales representatives and distribution partners.
Collaborate deeply with the broader EMEA Sales organization and support as needed. This may involve at any time providing people cover for the FAS team in EMEA
To cultivate a collaborative regional FAS team culture and a strong support system across EMEA
Requirements
PhD or Master in Cell Biology, Immunology or equivalent
8+ years experience working directly in or supporting GMP/GxP environments within the biopharmaceutical industry
Hands-on experience in GMP/ GxP environments, including assay development, validation, or manufacturing support
Deep technical knowledge of CAR-T cell manufacturing processes
Strong understanding of regulatory expectations in clinical development
Proven ability to communicate complex scientific concepts to diverse audiences, including scientists, QA/QC, and regulatory stakeholders
Experience in an international business environment
Ability to work in a fast-paced environment, manage deliverables and deadlines simultaneously
Excellent communication, presentation and organizational skills
Ability to adapt scientific communication in the field based on customer needs
Excellent knowledge of English both in word and writing. Knowledge of additional European languages is highly desirable
Travel frequently in the field to customers (>60%)
Benefits
Good work-life balance
Close to the central station of Leiden
€ 250,- yearly sport contribution
Pension scheme
Employee Assistance Programme
Tuition Reimbursement
Development opportunities
Great CSR initiatives
Job title
Senior Field Application Scientist, Cell Therapy – Regulatory Markets
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