Fullstack Software Engineer developing AI Health Companion at Alan. Building an intelligent, empathetic medical agent for personalized healthcare access.
About the role
- Senior Monitoring & Operations Software Engineer at Caterpillar focused on automation for system reliability and monitoring. Leading cross-organizational projects and mentoring junior engineers in software engineering best practices.
Responsibilities
- Technical Lead, influence and contribute significantly to 4 to 5 projects across organizations during a typical month
- Generally autonomous in planning day-to-day work
- Self-identify and implement cost savings ideas with little direction
- Develop automation to realize monitoring and automation enabling issue detection and correction
- Identify and implement test cases that show the correctness of the implementation
- Document design and implementation details with sufficient quality to enable future enhancement efforts
- Implement monitoring, alarms, runbooks to enable support of microservices operations
- Performs integrated testing and customer acceptance testing of components that require careful planning and execution to ensure timely, quality results
- Provide technical direction to more Jr individuals; lead a small virtual team; delegate tasks, manage workloads, ensure work is completed, mitigate risk, and report on status
- Work with managers, engineers, end consumers, and support teams to capture monitoring requirements.
- Help to break down large Initiatives into Features, EPICs and Stories that make up the following type of efforts; risk remediation, audits, new application onboarding, modification of existing, help triage break/fix incidents, and consumption reporting
- Communicate to consumers & leadership of (un)planned service outages
- Manage and participate in on-call rotations to provide 24/7 support for critical systems
- Create and maintain documentation for support processes, tools and systems
Requirements
- 7+ years of experience in Software Engineering, with a focus on Synthetic Monitoring and Reporting.
- Ability to lead software engineering projects from requirement to release
- Demonstratable proficiency programming in Python, .NET, PowerShell, PowerBI, RESTful APIs
- Microsoft Azure (AppInsights, Monitor, LightHouse, SQL DB, Log Analytics, KQL, etc..)
- Microsoft Dynamics 365 (ERP, Contact Center, etc..)
- Microsoft Power Platform (PowerBI, PowerApps, PowerAutomate, Copilot Studio, Dataverse, Connectors, etc..)
- Azure Certifications such as Developer, DevOPS Engineer, AI Engineer, IoT Developer
Benefits
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
Job title
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