Providing Level 2 application support for critical platforms under a European Commission initiative. Focus on digitalization of customs processes and improving operational efficiency.
Responsibilities
Provide Level 2 application support for critical platforms, ensuring high availability and reliability.
Monitor system health and performance, proactively identifying and addressing potential issues.
Troubleshoot and resolve incidents and service requests within agreed SLAs.
Perform root cause analysis and implement corrective actions to prevent recurrence.
Manage and maintain certificates and TLS configurations, including generating certificates and configuring keystores.
Execute basic Linux administration tasks such as viewing and filtering logs, performing basic troubleshooting, and using tools like vi.
Support Oracle WebLogic environments with basic configuration and operational tasks.
Utilize SQL for basic queries and data validation.
Develop and maintain simple scripts to automate routine tasks and improve operational efficiency.
Collaborate with cross-functional teams to ensure smooth platform operations and continuous improvement.
Requirements
Bachelor’s degree in Computer Science, Software Engineering or related field.
Minimum 3-5 years of experience in a similar application L2 support role.
Basic understanding of Oracle WebLogic administration and concepts.
Solid foundational knowledge of Linux, including log analysis and basic troubleshooting.
Familiarity with certificates and TLS, including generating certificates and configuring keystores.
Basic SQL skills for querying and troubleshooting.
Basic scripting knowledge (e.g., Shell, Python, or similar).
Strong problem-solving skills and ability to work under pressure in a fast-paced environment.
Good communication skills and a collaborative mindset.
Excellent command of both spoken and written English.
Benefits
New beginnings can be a challenge. We promise a smooth integration and a supportive mentor
Pick your working style: choose from Remote, Hybrid or Office work opportunities
Early bird or night owl? Our projects have different working hours to suit your needs
Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
We want you to stay healthy! Enjoy our Private Health Insurance – it’s custom-made for you
A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School
Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families
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