About the role

  • Providing Level 2 application support for critical platforms under a European Commission initiative. Focus on digitalization of customs processes and improving operational efficiency.

Responsibilities

  • Provide Level 2 application support for critical platforms, ensuring high availability and reliability.
  • Monitor system health and performance, proactively identifying and addressing potential issues.
  • Troubleshoot and resolve incidents and service requests within agreed SLAs.
  • Perform root cause analysis and implement corrective actions to prevent recurrence.
  • Manage and maintain certificates and TLS configurations, including generating certificates and configuring keystores.
  • Execute basic Linux administration tasks such as viewing and filtering logs, performing basic troubleshooting, and using tools like vi.
  • Support Oracle WebLogic environments with basic configuration and operational tasks.
  • Utilize SQL for basic queries and data validation.
  • Develop and maintain simple scripts to automate routine tasks and improve operational efficiency.
  • Collaborate with cross-functional teams to ensure smooth platform operations and continuous improvement.

Requirements

  • Bachelor’s degree in Computer Science, Software Engineering or related field.
  • Minimum 3-5 years of experience in a similar application L2 support role.
  • Basic understanding of Oracle WebLogic administration and concepts.
  • Solid foundational knowledge of Linux, including log analysis and basic troubleshooting.
  • Familiarity with certificates and TLS, including generating certificates and configuring keystores.
  • Basic SQL skills for querying and troubleshooting.
  • Basic scripting knowledge (e.g., Shell, Python, or similar).
  • Strong problem-solving skills and ability to work under pressure in a fast-paced environment.
  • Good communication skills and a collaborative mindset.
  • Excellent command of both spoken and written English.

Benefits

  • New beginnings can be a challenge. We promise a smooth integration and a supportive mentor
  • Pick your working style: choose from Remote, Hybrid or Office work opportunities
  • Early bird or night owl? Our projects have different working hours to suit your needs
  • Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
  • We want you to stay healthy! Enjoy our Private Health Insurance ⁠– it’s custom-made for you
  • A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School
  • Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families

Job title

Platform Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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