Hybrid Regional Workplace Manager

at Ampa - Legal & Professional Services

• Job title: Regional Workplace Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Birmingham, United Kingdom

About the role

• Regional Workplace Manager overseeing multi-site workplace operations across Birmingham, London, and Milton Keynes. Leading operational management, supplier oversight, and workplace projects.

Responsibilities

• Acting as a visible, approachable leader for colleagues and building users.
• Building strong relationships with senior stakeholders and responding to what our teams really need from their workplaces.
• Overseeing reception, catering, cleaning, security, document and building services.
• Managing suppliers and contracts, holding partners to account on performance, value and risk.
• Leading office refits and moves from start to finish, keeping people informed, budgets on track and compliance front of mind.
• Implementing and embedding workplace systems such as desk and room booking.
• Using data and insight to support space planning, occupancy and future growth.
• Managing OPEX and CAPEX budgets, including rent, leases and service charges.
• Producing clear forecasts, reporting and value-for-money improvements.
• Ensuring H&S, fire and statutory compliance across the portfolio.
• Maintaining risk assessments, audits and business continuity plans.
• Supporting and developing regional workplace teams and site-based leaders.
• Creating an inclusive, customer-focused culture aligned to Ampa’s values.

Requirements

• Proven experience in workplace management or facilities management within a multi-site or regional portfolio.
• FM (or similar) degree level qualification
• Strong technical knowledge of building operations, health & safety, fire safety and statutory compliance.
• Demonstrable experience managing FM suppliers, contracts, SLAs and KPIs.
• Experience delivering office refits, relocations, workplace change or capital projects.
• Strong financial management skills, including budget ownership, forecasting and cost control.
• Confident, practical leader with excellent stakeholder management and communication skills.
• Comfortable travelling between Birmingham and London as part of a regional role.

Benefits

• A senior facilities management role with real impact: As Workplace Regional Manager (Central), you’ll lead workplace and facilities management across Birmingham, London and MK, shaping safe, efficient and engaging office environments.
• Trust and influence: This is a strategic facilities management role with real decision-making authority. You’ll work closely with senior leaders to drive workplace strategy, service delivery and continuous improvement.
• Breadth and variety: From managing FM services and suppliers to delivering office refits, relocations and workplace transformation projects, this role offers genuine variety and challenge.
• A people-first culture: Join a collaborative, values-led organisation that trusts its leaders, supports flexible working and focuses on outcomes rather than presenteeism.