Change Manager leading AI transformation at ICS.AI for local government clients. Designing and implementing change strategies to enhance AI adoption and service delivery.
AS
Hybrid Regional Workplace Manager
Posted 2 months ago
About the role
- Regional Workplace Manager overseeing multi-site workplace operations across Birmingham, London, and Milton Keynes. Leading operational management, supplier oversight, and workplace projects.
Responsibilities
- Acting as a visible, approachable leader for colleagues and building users.
- Building strong relationships with senior stakeholders and responding to what our teams really need from their workplaces.
- Overseeing reception, catering, cleaning, security, document and building services.
- Managing suppliers and contracts, holding partners to account on performance, value and risk.
- Leading office refits and moves from start to finish, keeping people informed, budgets on track and compliance front of mind.
- Implementing and embedding workplace systems such as desk and room booking.
- Using data and insight to support space planning, occupancy and future growth.
- Managing OPEX and CAPEX budgets, including rent, leases and service charges.
- Producing clear forecasts, reporting and value-for-money improvements.
- Ensuring H&S, fire and statutory compliance across the portfolio.
- Maintaining risk assessments, audits and business continuity plans.
- Supporting and developing regional workplace teams and site-based leaders.
- Creating an inclusive, customer-focused culture aligned to Ampa’s values.
Requirements
- Proven experience in workplace management or facilities management within a multi-site or regional portfolio.
- FM (or similar) degree level qualification
- Strong technical knowledge of building operations, health & safety, fire safety and statutory compliance.
- Demonstrable experience managing FM suppliers, contracts, SLAs and KPIs.
- Experience delivering office refits, relocations, workplace change or capital projects.
- Strong financial management skills, including budget ownership, forecasting and cost control.
- Confident, practical leader with excellent stakeholder management and communication skills.
- Comfortable travelling between Birmingham and London as part of a regional role.
Benefits
- A senior facilities management role with real impact: As Workplace Regional Manager (Central), you’ll lead workplace and facilities management across Birmingham, London and MK, shaping safe, efficient and engaging office environments.
- Trust and influence: This is a strategic facilities management role with real decision-making authority. You’ll work closely with senior leaders to drive workplace strategy, service delivery and continuous improvement.
- Breadth and variety: From managing FM services and suppliers to delivering office refits, relocations and workplace transformation projects, this role offers genuine variety and challenge.
- A people-first culture: Join a collaborative, values-led organisation that trusts its leaders, supports flexible working and focuses on outcomes rather than presenteeism.
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