Hybrid Manager, Project Manager, Extended Servicing – Retail Bank

Posted last month

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About the role

  • Manager, Project Manager transforming customer support through seamless servicing experiences at Capital One. Collaborating with cross-functional teams to deliver business value across operations.

Responsibilities

  • Leading moderate to large complex projects and programs by providing strategic direction to projects, and peers
  • Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
  • Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time
  • Leveraging problem solving and influencing skills to ensure project plans deliver on intent
  • Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
  • Building relationships and collaborating with key stakeholders to ensure delivery of commitments
  • Exhibit outstanding influencing skills to effectively drive project / program efforts
  • Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
  • Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Requirements

  • High School Diploma, GED or equivalent certification
  • At least 5 Years of Project Management experience
  • Bachelor’s Degree or Military experience (Preferred)
  • 7+ years of Project Management experience (Preferred)
  • PMP, Lean, Agile or Six Sigma certification (Preferred)
  • Proficiency in Tableau, Jira, and Snowflake (ideal)

Benefits

  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Job title

Manager, Project Manager, Extended Servicing – Retail Bank

Job type

Experience level

Mid levelSenior

Salary

$132,800 - $166,700 per year

Degree requirement

High School Diploma

Tech skills

Location requirements

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