Assistente/Analista de Segurança da Informação focusing on GRC initiatives at AuditSafe in São Paulo. Supporting security controls, risk management, and documentation processes.
About the role
- Senior Compliance Specialist managing complex member cases related to privacy and compliance. Partnering with legal teams to uphold regulatory standards and member safety within Bumble's Trust & Safety team.
Responsibilities
- Own and resolve the most complex, high-risk, and regulator-adjacent cases related to account information, identity integrity, and data privacy, ensuring compliant resolution within SLA.
- Review and process advanced Data Subject Access Requests (DSARs), applying GDPR and other regional privacy regulations with sound judgment and documentation discipline.
- Act as the primary L3 escalation point for ambiguous or sensitive cases, independently assessing risk while escalating legal interpretation and final decisioning when required.
- Partner closely with Legal, Privacy, and the Data Protection Officer (DPO) on legal threats, regulator inquiries, or escalated privacy matters, ensuring audit-ready documentation and clear case narratives.
- Monitor UnitQ feedback and other quality signals to identify emerging trends, systemic risks, or member pain points, transforming insights into actionable improvements that strengthen upstream processes.
- Provide structured feedback to L2 agents and external partners (including BPO teams), reinforcing decision-tree application and improving escalation quality — demonstrating Excellence and a commitment to raising the bar.
- Contribute to the development and refinement of SOPs, guidelines, and training materials, embedding Curiosity and continuous improvement into team practices.
- Leverage case management systems and AI-enabled tools to synthesize information, identify patterns, and support accurate, consistent, and well-documented outcomes while maintaining responsible human oversight.
- Support audits, regulatory readiness efforts, and cross-functional investigations, collaborating with purpose and seeing complex matters through from insight to impact.
Requirements
- Typically requires 3–5 years of experience, though we welcome candidates with alternative backgrounds that demonstrate equivalent skills.
- Deep experience in compliance operations, Trust & Safety, advanced customer support, or similar environments handling sensitive or high-risk data.
- Demonstrated expertise processing DSARs and applying GDPR and global data protection principles in real-world casework.
- Strong risk assessment capability with the confidence to make independent decisions while recognizing when escalation is required.
- Experience partnering with Legal, Privacy, or senior stakeholders in regulator-adjacent or legally sensitive contexts.
- Exceptional documentation discipline, ensuring cases are clear, defensible, and audit-ready.
- Comfortable using case management platforms, quality monitoring tools (such as UnitQ), and AI-supported workflows to increase analytical depth and efficiency.
- Embodies Courage and Respect by navigating ambiguity calmly, balancing empathy for members with regulatory integrity.
- Acts as a trusted subject matter expert, collaborating cross-functionally, taking ownership of outcomes, and adapting with an agile mindset as regulations, tools, and policies evolve.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Analyst supporting the execution of PCI DSS compliance controls and procedures at AuditSafe. Collaborating on audits, GAP analyses, and security requirements implementation.
Consultant assisting clients in risk management within Adveez Consulting's IT department. Responsibility for system design, implementation, and compliance monitoring.
Regulatory Affairs Manager coordinating regulatory submissions and compliance for Patient Assistance Programs in Brazil. Collaborating with stakeholders on program execution while ensuring ethical standards.
Regulatory Affairs Manager specializing in food industry compliance across US/North America. Leading regulatory strategies and communication for food ingredients and products.
Compliance Analyst participating in financial compliance processes at Prex. Utilizing data analysis for risk identification and maintaining regulatory compliance.
Control, Risk and Compliance Analyst at Desjardins managing compliance for savings and investment products. Preparing reports and liaising with stakeholders to ensure regulatory compliance and operational risk management.
Senior Manager leading technology - enabled GRC solutions and guiding compliance frameworks. Collaborates with teams to ensure scalable and practical implementations for Crowe's regulatory practices.
Alternant en conformité réglementaire chez Sanofi, contribuant à la conformité mondiale des activités de santé. Collaborant avec une équipe pour développer compétences tout en soutenant l'avenir de la santé.
Environmental Professional ensuring air compliance and permit management for oil and gas operations. Collaborating with teams on compliance, reporting, and regulatory issues across various states.