Cyber Threat Intelligence Analyst supporting IT Security team in identifying and mitigating cyber threats. Ensuring network security and protecting company secrets in high - tech environment.
About the role
- Security Analyst providing 24/7 support for security issues in managed security services. Handling incidents, troubleshooting, and ensuring timely resolution for optimal security posture.
Responsibilities
- Provide security support an on shift 24X7X365 basis
- Handle events such as identifying user security issues, extensive troubleshooting, and coordinating resolution or restore using a variety of applications and testing tools
- Monitor the SOC main event tools for security events
- Close or escalate security events as necessary
- Update all relevant documentation such as shift logs and tickets, procedures
- Identify impact of incidents on systems, and using available tools determine if data was infiltrated
- Document and maintain a knowledge base of alarms that IDS and IPS encounter
- Serve as work area experts for security/information assurance policy recommendations
- Gather intelligence from internal and external sources and leverage for operations
- Escalate incidents to applicable Bulletproof entities and or Bulletproof Customers for remediation
- Build relationships with other Bulletproof operations units to strengthen customer security posture
- Ensure security events and incidents are detected and escalated in a timely manner
- Provide analysis and investigation to determine if alerts or security events warrant incident classification
- Track incidents through to final resolution
- Perform incident triage to include determining scope, urgency, and potential impact
- Drive the Information Fusion Procedure where various data inputs are gathered, analyzed and presented in a meaningful, actionable manner
- Responsible for long term analysis and investigation into our customer’s network activity, and the creation of custom logic to detect unique or previously undetectable attacks on our customer information assets
Requirements
- Bachelor’s degree in Computer Science or equivalent experience relevant to network security with relevant industry certifications
- 2-4 years of related experience in a Network support and or Network operations role
- Background in networking or security to include intrusion detection/prevention
- Excellent written, verbal communication and organizational skills
- Knowledge and experience with PC’s, LAN topologies, routers, hubs, switches, and terminal servers
- Knowledge of security applications such as IDS, IPS, SEM, SIEM and anomaly detection tools
- Knowledge of trouble ticketing systems or CRM systems
- Understanding of the operation of test and analysis equipment such as protocol analyzers, LAN/WAN Sniffers
- Ability to read and interpret network diagrams
- Ability to read and understand packet captures
- Basic understanding of the OSI model
- Strong interpersonal and user service skills
- Knowledge of Unix and Windows operating Systems
- Experience with processes in functional area (i.e., trouble management, fault management, and incident management)
- Security +, SSCP and other technical security certifications (e.g. Information Systems Security Architecture Professional, Information Security Engineering Professional, Certification and Accreditation Professional, or equivalent certifications) (Preferred but not required)
Benefits
- Comprehensive Health, Dental, and Vision Insurance
- Optional Health 100% Employer Paid Health and Dental Plan
- Vacation Time
- 401k Plan
- Annual Discretionary Bonus
- Anniversary Reward Bonus
- Educational Assistance Program
- Additional Mental Health Benefits through our Employee Assistance Program
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