Modeling Engineer developing software for system - level modeling of communication systems. Collaborating with architects and design teams in a semiconductor company focused on innovation.
About the role
- Service Desk Specialist responsible for troubleshooting and resolving desktop/laptop issues. Requires strong technical background and proficiency in Korean and English.
Responsibilities
- Responding to client support requests
- Troubleshooting desktop/laptop hardware and software issues
- Escalating software and other application issues to the subject teams
- Performing on-site IT support tasks like hardware repairs, equipment installation, and cabling
Requirements
- 5-8 Years of experience
- Knowledge of Korean (Primary) and English Language
- Good communication in Korean (Primary) and English Language
- Technical skills on windows desktop platform
- Strong experience & Knowledge of ITIL Process
- Strong experience & Knowledge of MIM
- Understood VPN configuration and mobile device security protocols
- Managed user accounts, groups, and permissions within Active Directory
Benefits
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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