Customer Support Engineer supporting Gas Power assets in Europe, focusing on technical resolutions and customer experience. Collaborating with engineering teams and managing customer relationships.
About the role
- Junior Instrumentation Engineer supporting BGC projects with design, installation, and maintenance of instrumentation systems. Engaging in a technically challenging team environment with opportunities for learning.
Responsibilities
- Design, install, and troubleshoot geotechnical instruments and data collection and transmission systems with support and guidance from team members.
- Travel to work sites, frequently outdoors in remote or challenging environments which require hiking with heavy equipment and off-road UTV/ATV skills.
- Program data loggers using various software, sometimes requiring basic coding skills.
- Prepare documentation including field reports, quality control records, and system drawings.
- Manage real-time instrument data flow and visualization
- Maintain safe work practices and comply with health and safety policies.
Requirements
- Bachelor’s or Associate degree in relevant academic program, such as Engineering (General Engineering, or specialties such as Geotechnical, Civil, Electrical, or Mechanical), Computer Science, Automation, or Electronics.
- 0-3 years of relevant experience in instrumentation, monitoring, or data systems.
- Proficiency with hand and power tools, as work typically involves using screwdrivers, wrenches, drill, saw, voltmeter, etc.
- Strong analytical and problem-solving skills in adverse circumstances and environments
- Ability to communicate technical problems and solutions effectively, both in person and remotely
- MS Office skills
- Familiarity with some of the below topics is an asset:
- Campbell Scientific, Measurand, Geokon, RST, and Worldsensing equipment and software
- Soil Mechanics
- Technical Writing
- Computer Programming (general, no specific language proficiency is required)
Benefits
- Comprehensive benefits package : Health, Dental and Vision coverage
- LTD, Life, AD&D and Business Travel Insurance
- Employee Assistance Program
- Paid Time Off: Vacation, Sick, Holidays
- Parental leave top ups
- Professional development and mentoring opportunities
- Flat management structure
- Flexible workplace with office and home arrangements
- Social and wellness activities
- Casual and professional work environment
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