Functional SCM Application Management Consultant responsible for consultancy and support in Dynamics AX 2009/2012. Optimizing SCM processes across a complex business environment.
Responsibilities
Provide functional application management, support, and consultancy across SCM modules in Dynamics AX 2009/2012, including:
Inventory Management
Procurement & Sourcing
Sales & Distribution
Warehouse Management
Master Planning
Analyse business requirements and translate them into functional specifications and system configurations.
Lead and support functional improvements, system enhancements, and upgrade activities.
Troubleshoot and resolve incidents, ensuring minimal disruption to business operations.
Collaborate closely with technical teams, developers, and cross-functional stakeholders to deliver robust solutions.
Conduct system testing (SIT/UAT), training sessions, and documentation for business users.
Support the transition from legacy AX versions to modern Dynamics platforms where applicable.
Ensure compliance with internal governance, change management procedures, and best-practice methodologies.
Requirements
Minimum 5+ years’ experience working as a Functional Consultant or Application Manager within SCM modules.
Strong, hands-on experience with Microsoft Dynamics AX 2009 and AX 2012 (functional configuration, support, process design).
Solid understanding of end-to-end supply chain processes in medium-to-large enterprises.
Experience with incident management, service delivery, and working within ITIL-based environments.
Ability to perform detailed functional analysis and produce high-quality documentation.
Proven experience working with cross-border teams and multicultural stakeholders.
Professional-level Dutch proficiency (written and spoken) is mandatory due to stakeholder and user communication requirements.
Excellent analytical, communication, and problem-solving skills.
Desirable
Exposure to Dynamics 365 Finance & Operations (F&O) is an advantage.
Experience working in manufacturing, logistics, or retail industries.
Understanding of integrations, interfaces, and data migration processes.
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