Hybrid Telecom Analyst – VoIP, Senior

Posted 1 hour ago

Apply now

About the role

  • Telecom Analyst with 2+ years of experience in project development and incident monitoring in telecommunications. Working with cross-functional teams to enhance telecom services.

Responsibilities

  • Contribute to defining monitoring criteria for prevention, incident handling and root-cause identification in telecommunications environments;
  • Monitor resource performance, identifying and proposing improvements;
  • Participate in the development of telecom projects and products;
  • Configure new environments and perform integrations with partner products;
  • Support internal teams, audits and vendors;
  • Supervise and mentor team members and support other areas that require information.

Requirements

  • Bachelor's degree in a Technology field such as Information Security, Computer Science, Information Systems or related areas;
  • Minimum 2 years of experience in the field;
  • Strong communication and interpersonal skills, with the ability to integrate teams and present results;
  • Technical writing skills for preparing advanced documents and corporate policies;
  • Autonomy for technical decision-making and project leadership;
  • Analytical profile, with mentoring capability, strategic collaboration and business-oriented mindset;
  • Focus on continuous improvement and innovation.
  • Hard skills:
  • Voice gateway/Session Border Controller configurations (Khomp/TelcoBridges);
  • SIP PBX;
  • Predictive dialers;
  • TCP/IP networks;
  • GNU/Linux – administration of services, users, processes and configurations;
  • Knowledge of programming languages (PHP/Python/Bash);
  • Database knowledge (MySQL/SQL Server);

Benefits

  • Meal allowance of R$31.00/day
  • Transportation voucher
  • Career development plan
  • Multi-benefit card
  • Life insurance
  • Partnership with SESC
  • Partnerships with universities
  • Corporate university
  • Birthday day off
  • Just dress no code – be yourself!
  • Dental plan
  • Gympass/Wellhub
  • Psychological support
  • On-site medical staff available at facilities

Job title

Telecom Analyst – VoIP, Senior

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job