Sr. HRIS Analyst managing HRIS administration and support, focusing on project management and analytics. Collaborating with internal customers to enhance HR processes and reporting.
About the role
- Telecom Analyst with 2+ years of experience in project development and incident monitoring in telecommunications. Working with cross-functional teams to enhance telecom services.
Responsibilities
- Contribute to defining monitoring criteria for prevention, incident handling and root-cause identification in telecommunications environments;
- Monitor resource performance, identifying and proposing improvements;
- Participate in the development of telecom projects and products;
- Configure new environments and perform integrations with partner products;
- Support internal teams, audits and vendors;
- Supervise and mentor team members and support other areas that require information.
Requirements
- Bachelor's degree in a Technology field such as Information Security, Computer Science, Information Systems or related areas;
- Minimum 2 years of experience in the field;
- Strong communication and interpersonal skills, with the ability to integrate teams and present results;
- Technical writing skills for preparing advanced documents and corporate policies;
- Autonomy for technical decision-making and project leadership;
- Analytical profile, with mentoring capability, strategic collaboration and business-oriented mindset;
- Focus on continuous improvement and innovation.
- Hard skills:
- Voice gateway/Session Border Controller configurations (Khomp/TelcoBridges);
- SIP PBX;
- Predictive dialers;
- TCP/IP networks;
- GNU/Linux – administration of services, users, processes and configurations;
- Knowledge of programming languages (PHP/Python/Bash);
- Database knowledge (MySQL/SQL Server);
Benefits
- Meal allowance of R$31.00/day
- Transportation voucher
- Career development plan
- Multi-benefit card
- Life insurance
- Partnership with SESC
- Partnerships with universities
- Corporate university
- Birthday day off
- Just dress no code – be yourself!
- Dental plan
- Gympass/Wellhub
- Psychological support
- On-site medical staff available at facilities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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