Organisational Change Consultant supporting digital health transformation for Defence. Leading change management activities in collaboration with stakeholders to ensure successful system adoption.
About the role
- Trainee position with BCD Travel for customer service in travel management. Engaging with global business travelers for their travel arrangements and needs.
Responsibilities
- Help customers make business travel arrangements in English (via telephone calls, email or chat)
- Work with a large variety of travelers, all traveling for business around the world
- Have lots of opportunities to delight our customers and share your expertise and recommendations
Requirements
- Must be 18 years of age or older
- Full proficiency in English language with exceptional listening, speaking, reading and writing (mandatory)
- 2+ years of experience in customer service, contact centers, airlines or hospitality
- High School diploma or superior
- Strong Computer skills
- Demonstrated internet research skills
- Demonstrated excellent customer services skills (verbal and written)
Benefits
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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