Patient Financial Service Representative coordinating patient flow and financial processes at Banner Health. Responsibilities include answering phones, scheduling appointments, and verifying insurance coverage.
Responsibilities
Coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information
Verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients
Enters payments/charges for services rendered and performs daily payment/charge reconciliation
Schedules office visits and procedures within the medical practice(s) and external practices as necessary
Demonstrates proactive interpersonal communications skills while dealing with patient concerns
Requirements
High school diploma/GED or equivalent working knowledge
Knowledge of patient financial services
Requires ability to manage multiple tasks simultaneously with minimal supervision
Strong interpersonal, oral, and written communication skills
Strong knowledge in the use of common office software, word processing, spreadsheet, and database software
Benefits
Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options
Job title
Front Office Patient Financial Service Representative, Float
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