Customer Segment Consultant managing reporting and operational processes for financial center operations at Bank of America. Streamlining reporting solutions and supporting governance and quality assurance efforts.
Responsibilities
Designing, automating, and managing a comprehensive reporting portfolio
Streamlining and modernizing manual reporting
End-to-end ownership of reporting solutions
Monitoring key metrics and identifying opportunities for automation and quality assurance
Supporting governance activities
Requirements
Bachelor’s Degree or equivalent work experience
Detail oriented and possess excellent problem solving and decision-making skills
Effective comprehension and listening skills
Strong time management skills
Proficient in Excel - Basic & Complex formulas
Excellent PC skills including (but not limited to) MS Word, MS Excel, PowerPoint
Must demonstrate multi-tasking skills to handle various task/responsibilities
Must display decision making ability
Must have excellent verbal and written communication skills
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