IT Supporter ensuring stable and efficient IT infrastructure while assisting colleagues and clients with technical issues in Germany. Combining technical skills with effective communication.
Responsibilities
You assist your colleagues with IT problems and ensure they feel secure and comfortable navigating the digital environment.
You ensure that our IT infrastructure runs smoothly and is continuously optimized.
As the first point of contact for IT questions, you communicate with employees in a clear and empathetic manner.
You are responsible for configuring, administering and monitoring internal and external network and server environments (e.g., Linux, Windows, reverse proxies such as Apache, WAF solutions like ModSecurity, OWASP, and MS SQL/MySQL databases).
You are responsible for configuring, administering and monitoring physical and virtual servers as well as the SAN and firewall environment.
You take on customer support and provide technical consulting to our clients.
You set up and manage cloud services for our customers.
Requirements
Completed vocational training in IT or an equivalent qualification
Initial experience in technical IT
You are as fascinated by the human side of IT as by the technical aspects
You enjoy working in a team and interacting directly with employees
Very good German language skills, spoken and written.
Benefits
Participation in the company share program, including subsidized free shares and support for company pension schemes
Flexible working-time models (e.g., part-time, flexitime, trust-based working hours, …) and the option to work remotely
Access to an external employee assistance platform for all life situations (e.g., advice for caring for dependent relatives, childcare options, support with private or professional issues, …)
Health prevention measures and sports offers, e.g., EGYM Wellpass or bike leasing
Numerous training and development opportunities in our VINCI Academy for your individual technical and leadership career
Purchasing advantages with over 700 well-known providers and much more!
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