Cloud Provisioning Engineer managing order provisioning processes and ensuring data integrity across cloud systems for Avaya. Collaborating with internal teams and optimizing workflows in the cloud.
Responsibilities
Own the end-to-end order provisioning process, ensuring requests from Magento are captured, validated, and processed.
Act as the gatekeeper for metadata transfer, ensuring that technical specifications provided by customers are correctly formatted and submitted to the cloud provisioner.
Troubleshoot and facilitate provisioning workflows across both Amazon Web Services (AWS), Google Cloud Platform (GCP) and Microsoft Azure.
Perform light development and maintenance within internal portals to streamline the "submission-to-provisioner" workflow.
Identify and resolve bottlenecks where homegrown automation meets public cloud APIs, ensuring smooth service delivery.
Handling CBSP usage data, processing usage records, and accurately submitting them to SAP.
Requirements
5 - 8 Years of Experience
Proven experience in automated order provisioning and service fulfillment cycles
The candidate must have hands-on experience with AWS and a strong understanding of its services
Hands-on experience with AWS Lambda, including function design, deployment, monitoring, and scaling
Familiarity with AWS services such as API Gateway, S3, DynamoDB, CloudWatch, and IAM for secure serverless architectures
Practical experience deploying applications using Bamboo, including build plans, deployment projects, and pipeline automation
Ability to monitor serverless applications, debug Lambda functions, analyze logs, and troubleshoot performance or deployment issues
Basic development experience (e.g., Python, JavaScript, or Java) to understand and modify portal logic and API calls
Familiarity with Magento or similar platforms as an upstream source for cloud service requests
Strong ability to trace metadata through a complex, homegrown distributed system to identify where data "drops" occur.
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