Hybrid German Social Media Support Specialist

Posted last month

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About the role

  • Provide social media support as a German Social Media Support Specialist in Lisbon, Portugal. Representing a global brand and assisting customers in resolving issues with a leading social media platform.

Responsibilities

  • You'll receive specialist training for the product/service which will be the world's leading social media platform, connecting billions of people globally and providing a space for sharing ideas, content, and connecting with friends and communities.
  • Assist customers using your troubleshooting skills
  • Become a product expert
  • Be ready to help via email/chat and phone calls
  • Use your positive energy
  • Specialize in a specific brand

Requirements

  • **What do you need to be successful at this job?**
  • Language Maestro: Fluent in German, good English
  • Tech Savvy: Curious about the latest tech
  • Customer Charmer: Experience is a bonus
  • Communication Virtuoso
  • Empathy Expert

Benefits

  • **By joining this role, this is what you can expect:**
  • Joyful Lisbon
  • Skyrock Growth with a 12-month renewable contract
  • Portuguese Extra Delights: Meal vouchers, 2 extra salaries
  • Guardians of Wellness: Private health insurance after 6 months
  • **Relocation Package** is included:
  • Flight to the Future: Covered flight expenses
  • First-Class Arrival: Airport pick-up and settling assistance
  • Nest in Comfort: Accommodation provided in shared apartments
  • Language Safari: Complimentary Portuguese lessons
  • Active & Awesome: Free sports activities

Job title

German Social Media Support Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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