Airflow Reliability Engineer supporting customers and solving Airflow challenges. Collaborate with data engineers while gaining exposure to modern cloud-native technologies.
Responsibilities
Learn and build expertise across several software engineering disciplines, including:
Airflow and data engineering
Kubernetes
Cloud Engineering
Gain exposure to the big picture; learn about product, engineering, customer relationship management, and more.
Solve challenging Airflow problems for our customers. From optimizing configuration to identifying world-first Airflow bugs, you’ll see it all here.
Spend up to 20% of your time on side projects that contribute to Astronomer’s overall success, such as contributing to the open-source Airflow repository or developing Astronomer’s internal monitoring and alerting systems built on Airflow.
Work on a modern, sophisticated, cloud-native product that customers use to connect to dozens of other systems. Gain depth and breadth of learning!
Work directly with our customers’ data engineers, system admins, DevOps teams, and management.
Provide feedback from your experience that can shape the direction of the Airflow project.
Own the customer experience, working directly with customers to prioritize and solve issues, meet SLAs, and provide “white glove” guidance on the path to production.
Participate remotely within a fully distributed team.
Help maintain 24x7 coverage through a specified 6-hour pager period during your work day.
Participate in paid on-call rotation for weekend coverage.
Requirements
5 years of professional experience (any industry)
3 years of experience with Python
1+ year with Apache Airflow
Experience with Kubernetes/Docker/Container
Customer Support experience
Experience working with a distributed system with any major cloud provider (AWS, GCP, Azure)
Problem-solving and troubleshooting abilities
Work well with autonomy and independence
Strong written and verbal communication for connecting with our customers over our ticketing system and through Zoom
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