Business Analyst focusing on enhancing customer engagement for Fidelity’s wealth planning solutions. Collaborating with cross - functional teams to develop innovative wealth management experiences.
About the role
- Business Analyst in growing software development team in Cape Town. Responsible for business requirements and solutions in a proactive project environment.
Responsibilities
- Take accountability for business requirements and ensure that the solutions developed meet these requirements.
- Contribute to systems solution design.
- Document both requirements and solutions and maintain such documentation.
- Build and maintain strong client relationships both internally and externally.
Requirements
- Applicant must be based in Cape Town or surrounds
- Retail Industry Experience
- Ecommerce Experience
- 7+ years working as a Business Analyst in a software development environment
- Solid knowledge and experience of the SDLC
- Excellent written and verbal communication skills
- Previous exposure to Agile Methodologies such as Scrum
- Basic data querying experience using SQL
- Experience with integration protocols and API’s
- The availability to travel to clients for meetings if/when required
- Grade 12 Certificate or equivalent N3
- Own transport
- Formal Business/Systems Analysis qualification(s) (not required but preferred)
- Formal Scrum or Agile qualification(s) (not required but preferred)
- Formal IT-related qualification (not required but preferred)
Benefits
- This is a full-time remote work position.
- May require occasional meetings at Head Office in Parklands.
- Requires being online during work hours and during load shedding.
- Access to good quality video and audio equipment (web cam, headset, etc.)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Business Analyst serving as liaison translating business needs into software for Elevance Health. Analyzing needs, developing requirements, coordinating resources, and testing processes.
Business Process Analyst improving processes and operational readiness in Payment Operations and Treasury Operations at Fiserv. Collaborate across teams to enhance workflows and define KPIs for operational quality.
Product and Process Management Analyst in Santiago de Surco. Analyzing program behavior to enhance customer experience and identifying business opportunities.
Web Business Analyst responsible for analyzing and documenting business needs for IC Markets' website platforms. Collaborating with teams to enhance user experience and drive performance optimizations in a fintech environment.
Business Analyst collaborating with stakeholders on enterprise - scale data and regulatory platforms. Responsible for requirement analysis and translating business needs into actionable solutions.
Data & Insights Analyst driving digital transformation in customer service operations. Defining analytics strategies and building dashboards to enhance customer experience and operational efficiency.
Senior Business Analyst driving strategic and technology initiatives at Capital Bank. Partnering with stakeholders to ensure high - quality delivery of business objectives and requirements.
Senior Business Analyst supporting Payroll Transformation programmes at Expleo. Capturing requirements and implementing payroll systems in collaboration with various stakeholders.
Senior Business Analyst for HR Transformation supporting global HR change initiatives. Involvement in Learning platform implementations and collaborating across several HR workstreams.