IT Service Desk Analyst providing front - line technical support to DLA Piper's colleagues. Handling incoming requests, maintaining records, and troubleshooting IT issues.
About the role
- Program Controls Analyst at Arcadis collaborating on program management standards and documentation. Involves technical development, reporting, and support across multiple programs in planning phase.
Responsibilities
- Assist in the technical development of Program roadmap documentation templates, including; Program management plans, Program roadmap schedules, Program blueprints, program estimates, and other documentation as required and directed by NYPA.
- Assist in the development and serve as main controls contact for up to 5 programs that are in the “planning” phase.
- Develop reporting protocols, using either pre-existing structures or developing new structures, to adequately report on Program finances, schedule, resources, accomplishments, risks, etc.
- Monthly Engagement report, detailing the work accomplished within that month, along with any significant engagement challenges, and the status of any Programs managed under the consultant’s purview
Requirements
- Extensive experience with Primavera P6
- Minimum of 6 years’ experience in program controls, planning, and scheduling within complex organizational environments—ideally within technology, business transformation, or construction-heavy programs
- Ability to develop and implement program management standards that align with industry best practices
- Experience in creating and maintaining resource and cost-loaded schedules
- Competence in developing streamlined, low-effort monitoring and control processes
- Capability to balance rigor with risk and complexity in program processes, ensuring efficiency without unnecessary complexity
- Experience in providing ongoing support to multiple programs and coordinating updates with project and workstream managers
Benefits
- medical
- dental
- vision
- EAP
- 401K
- STD
- LTD
- AD&D
- life insurance
- paid parental leave
- reward & recognition program
- optional benefits including wellbeing benefits
- adoption assistance
- tuition reimbursement
- nine paid holidays
- 15 days PTO that accrue per year
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