Casual Service Consultant role at ANZ providing seamless branch experience and meeting customer banking needs. Collaborating with colleagues to ensure quality service and cash management duties.
Responsibilities
Provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions
Provide exceptional customer experience through quality interactions that meet customers’ financial transaction needs at the first point of contact
Undertake cash management requirements in an accurate and efficient manner in line with bank process and policy requirements
Work collaboratively with colleagues
Identify any product that may benefit the customers and refer them on to the relevant person or area of the Bank to help them further
Requirements
Strong customer focus
Excellent communication skills both written and oral
Sound understanding of compliance
A positive attitude with a growth mindset
Benefits
Access to wellbeing services
Discounts on selected products and services from ANZ
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