Onsite Service Consultant

Posted 2 days ago

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About the role

  • Casual Service Consultant role at ANZ providing seamless branch experience and meeting customer banking needs. Collaborating with colleagues to ensure quality service and cash management duties.

Responsibilities

  • Provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions
  • Provide exceptional customer experience through quality interactions that meet customers’ financial transaction needs at the first point of contact
  • Undertake cash management requirements in an accurate and efficient manner in line with bank process and policy requirements
  • Work collaboratively with colleagues
  • Identify any product that may benefit the customers and refer them on to the relevant person or area of the Bank to help them further

Requirements

  • Strong customer focus
  • Excellent communication skills both written and oral
  • Sound understanding of compliance
  • A positive attitude with a growth mindset

Benefits

  • Access to wellbeing services
  • Discounts on selected products and services from ANZ
  • Flexible working arrangements

Job title

Service Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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