Hybrid Senior Engineer

at American Family Insurance

• Job title: Senior Engineer
• Job type: Full Time
• Experience level: Senior
• Salary: $99,000 - $167,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, Java, SDLC
• Location requirements: Hybrid, Madison, United States

About the role

• Senior Engineer developing and maintaining telephony systems for American Family Insurance. Collaborating across teams to deliver and support crucial applications and services.

Responsibilities

• Collaborates with teams across the division to deliver, support, and maintain telephony systems.
• Responsible for designing and building moderate to complex solutions.
• Provides technical guidance and leadership for assigned telephony platforms and integrations.
• Analyzes high-level system specifications, system requirements, and/or use cases.
• Converts information into low-level specifications and system design plan.
• Understands and identifies system dependencies.
• Provides appropriate documentation for design decisions, estimating assumptions, code modules, and performance metrics as required.
• Defines, conducts, and/or participates in testing (i.e. unit, system integration).
• Prepares, leads and/or participates in development walkthroughs.
• Collaborates with others regarding effectiveness of systems flow, data usage and manual or automated processes to verify requirements.
• Ensures software development meets standards for programming, design, performance, quality, and security.
• Identifies and recommends areas for improvement in planning, design, development, and testing.

Requirements

• Demonstrated experience providing customer-driven solutions, support or service.
• Demonstrated experience of Java application architecture and API development standards.
• Preferred qualifications include prior experience with Genesys, Cloud experience, and telephony experience.
• Demonstrated experience communicating technical information.
• Demonstrated experience developing complex software/systems using one or more programming language.
• Demonstrated experience establishing, using and supporting integration and communications technologies between applications, databases and technology platforms.
• Demonstrated experience analyzing and estimating project size and work efforts for software solutions.
• Demonstrated experience writing and modeling application system design and program specifications.
• Solid knowledge and understanding of systems development life cycle (SDLC).
• Solid Knowledge and understanding of integration and migration strategies and technologies.

Benefits

• comprehensive medical, dental, vision and wellbeing benefits
• competitive 401(k) contribution
• pension plan
• annual incentive
• 9 paid holidays
• paid time off program (23 days accrued annually for full-time employees)
• student loan repayment program
• paid-family leave