Hybrid Senior Systems Analyst – Technology

at Ameriprise Financial Services, LLC

• Job title: Senior Systems Analyst – Technology
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Hyderabad, India

About the role

• Senior Systems Analyst providing technical solutions that meet user needs at a financial planning company. Collaborating across the organization to improve business performance through clear requirements and user feedback.

Responsibilities

• Provide technical solutions that meet user needs and improve business performance
• Assist with technical analysis of business requirements, problem-solving, and troubleshooting
• Accountable for ensuring clear, concise requirements have been captured
• Participate in testing and reporting of UAT with internal partners and vendor
• Report defects to vendor ensuring issue resolution
• Support the implementation check-out process
• Facilitate end-user communication and training documentation
• Collaborate across the organization with business, architects, UX designers, product managers and software developers
• Track and evaluate feedback from users for multiple tools
• Participate in SCRUM meetings and support the Agile process
• Perform regression and user acceptance testing
• Analyze and interpret data to identify areas of improvement
• Maintain a broad understanding of business, business needs, and how assigned technologies drive and support the business
• Develop detailed business requirements and user stories
• Track end-user feedback on the system
• Track and evaluate usage reporting
• Documentation review and updates
• Troubleshooting with end-users, internal tech partners, and vendors

Requirements

• 4-8 years' experience as Business Systems Analyst
• Ability to effectively summarize data, present insights and reporting
• Experience working on Agile delivery
• Knowledge of Requirement collection and User Story logic (experience working in JIRA is a plus)
• Experience in creating and maintaining backlog
• Experience working with stakeholders across many functions
• Strong analytic skills including ability to identify patterns, potential issues and then translate those into functional and test requirements
• Exceptional written and verbal communication skills.

Benefits

• inclusive, collaborative culture that rewards you for your contributions
• plenty of opportunities to make your mark at the office
• difference in your community