Accident Benefits Claims Adjuster supporting members in Calgary or Edmonton through claims negotiations and settlements. Investigating claims with a balance of compassion and professionalism.
Responsibilities
Investigate, negotiate, and settle accident benefits claims in a fair and timely manner
Ensure all claims are handled in accordance with company policies, procedures, and applicable legislation
Communicate proactively with members to provide updates, guidance, and resolution support
Maintain accurate claim records, reserves, and settlements within appropriate policy coverage
Collaborate with internal teams and external partners to achieve fair outcomes and cost-effective resolutions
Contribute to a positive member experience through professionalism, empathy, and responsiveness
Requirements
Grade 12 Diploma or equivalent (post-secondary education in a related field an asset)
CIP or CAIB designation (or working toward one)
Experience in accident benefits, automobile, or multi-line claims adjusting
General knowledge of insurance principles, legal concepts, and the SPF #1 Automobile Policy
Working knowledge of medical terminology related to common MVA injuries (e.g., WAD)
Strong organizational, analytical, and computer skills
Benefits
Competitive salary and flexible benefits
Employer-paid retirement savings program
Employee-exclusive discounts on travel, insurance, memberships, and more
Free travel medical insurance for you and your immediate family
Ongoing professional development
Paid vacation and personal days, including a Volunteer Day and Me Day
Flexible work models that make sense for your lifestyle
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